Who we are
To remain number 1 throughout Canada, we’re a company that has to put people first—our members, our partners, and, most crucially, our colleagues.
Contribute to the success of our Members by improving their financial and operational performance.
Innovation, collaboration, professionalism, integrity and operational excellence are at the heart of our actions.
By being the number one choice of owner optometrists, we ensure independent clinics remain competitive.
Employee and Family Assistance Program (EFAP)
Unlimited coffee in the office
Hybrid position (possibility to work remotely + office)
A friendly work environment that values family and professional growth
Company coverage for eye exams, eyewear, and contact lenses
OSI Group (Optometric Services Inc.) is Canada’s leading network of independent optical clinic owners. We offer various services to our members, owners of independent optical clinics, such as Financial, Marketing, Web and IT services. Within the IT department, our company has developed a software (ERP) for patient management software for optometrists and opticians: Optosys.
Our Optosys software includes the best integrated solutions for the daily operations of a clinic, from online patient appointment scheduling to inventory management and performance indicators, including electronic medical records, paperless exams, connections to specialized equipment and electronic orders sent to laboratories. Currently, our software is used in optical clinics across Canada as well as in schools to train young professionals!
We would like to find someone to ensure the quality of the Support Service currently offered to our users by answering their requests and solving technical problems remotely. Moreover, if you have the desire to grow and advance professionally, this position is for you! As a growing company, you will have the opportunity to grow within our team and eventually become a software implementation specialist.
If you like to take on challenges within a company that promotes a friendly work environment and whose technological innovation is at the heart of its daily activity … don’t wait any longer and join us!
Your main responsibilities:
Under the supervision of the Implementation & Support Director, the Software Support Agent will:
What do you need to succeed?
Why choose OSI Group?
To remain number 1 throughout Canada, we’re a company that has to put people first— our members, our partners, and, most crucially, our colleagues. To foster employee fidelity, we offer:
Position to be filled: Immediately
Type of position: Permanent and full-time
Schedule: 40 hours, Monday to Friday
Location: Montréal (Île-des-Sœurs) + remote (hybrid)