The teams are located in Montreal and offer bilingual
service to cater to the needs of our Canadian users. We are available to
answer all your questions by phone from: Operating hours (GMT-5)
Monday to Friday: 8am - 7pm
Saturday and Sunday: Closed
Emergency service by email 24/7
YES! Our support team and trainers are at your disposal seven
days a week. We're here to assist and answer all your questions. And even if
your request falls outside the scope of Optosys, we'll still look into it!
YES! Several updates are offered throughout the year with new
features, bug fixes, security patches, and equipment connectivity. We'll
communicate these updates to you by email and through free webinars.
It's easy—make an appointment by filling out the form, and
one of our trainers will contact you to set up a free software demo. We'll
assess your needs and present a quote. The installation is then performed on a
scheduled date and is accompanied by a data transfer, system configuration, and
The Optosys exam file allows you to organize and adjust the
specifics of the information according to your preferences. This will allow you
to create a more satisfying Dr./patient interaction all within the
considerations of an optometrist’s workflow.
NO. Thanks to Optosys, you can directly upload ophthalmic
lens catalogues based on your preferences (suppliers, brands and materials). All
companies billable through Telus are billable through Optosys, including major
insurers such as Industrial Alliance, Manulife Financial, Great West, Sun Life
Financial and much more.
Optosys is a software that works optimally, and is fully
integrated, with Microsoft Office making it easy to create documents. This
allows you to quickly merge patient data and edit reports when converted into
High-speed Internet access with download speeds of up to
10Mbps and upload speeds of up to 1Mbps are required. However, for
multi-clinics, the main clinic must have a plan that includes a fixed IP
address. Optosys follows https protocol, a secure communication network
similar to what banks use.